Privacy Policies

Ascend Psychological Service (APS) is committed to protecting your privacy. This Privacy Policy outlines how your personal information is collected, used, and protected when you interact with this website.

1. Use of This Website

This website is intended to provide general information about mental health services and allow you to contact APS. By using this site, you agree to the terms of this policy.

2. Information You Provide Voluntarily

When you fill out the contact form, schedule a consultation, or send an email, you may provide personal information such as:

Your name
Your email address
Your phone number
Brief details you choose to share about your therapy needs

This information is used solely to respond to your inquiry and provide support in setting up therapy services.

3. Confidentiality and HIPAA

While efforts are made to keep your information private and secure, this website itself is not a HIPAA-compliant platform. Please avoid sharing sensitive clinical or medical details through online forms or email.

All therapy sessions and clinical records are managed in accordance with HIPAA regulations and ethical standards. Information shared during therapy sessions is confidential and will not be disclosed without your written consent, unless required by law (e.g., risk of harm to self or others, court order, mandatory reporting situations).

4. Cookies & Website Analytics

This website may use cookies or basic analytics tools (such as Google Analytics) to track anonymous usage patterns and improve site functionality. No personally identifiable information is collected for marketing or advertising purposes.

5. Third-Party Links

This site may include links to third-party websites (e.g., Psychology Today, Simple Practice EHR, Google). APS is not responsible for the content or privacy practices of those external sites.

6. Your Rights

You have the right to:

Request access to the personal data collected about you
Request corrections or deletions of that data (where applicable)
Withdraw consent for communication at any time

To request any of the above, please contact APS directly at care@ascendpsychologicalservice.com

7. Contact

If you have any questions about this Privacy Policy, please email directly at care@ascendpsychologicalservice.com

8. SMS Communications and Consent

SMS Consent: By providing your phone number through our website, intake forms, or other communication channels, you consent to receive SMS text messages from Ascend Psychological Service and/or Sit With Me Therapy for purposes including appointment scheduling, appointment reminders, care coordination, service-related communications, and administrative notifications.
Message Frequency: Message frequency may vary depending on your interaction with our services.
Message and Data Rates: Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you provide new consent.
Help Instructions: For assistance, reply HELP to any message or contact us directly at [insert your phone number] or [insert your email address].
Privacy and Data Use: We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for marketing purposes. Your information is used solely to support your care and our operational communications, in accordance with our Privacy Policy and HIPAA obligations.

SMS messaging is not used for transmitting sensitive clinical information unless specifically authorized and appropriate safeguards are in place.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.